About Our Services

Q: What types of cleaning services does Milan Solutions LLC offer? A: Milan Solutions LLC offers comprehensive commercial cleaning services, including office cleaning, janitorial services, retail cleaning, nightclub cleaning, and educational facility cleaning. We also provide specialized services such as window cleaning and carpet cleaning.  Milan Solutions has a minimum cleaning time of three hours.

Q: Do you offer one-time cleaning services? A: Yes, we offer one-time deep cleaning services as well as regular cleaning schedules to suit your needs. Whether you need a single deep clean or ongoing maintenance, we have you covered.

Q: What is included in your deep cleaning service? A: Our deep cleaning service includes thorough cleaning of all areas, including dusting, vacuuming, mopping, sanitizing surfaces, and detailed attention to high-touch areas. We also offer add-ons like window and carpet cleaning.

Pricing and Payments

Q: How do you determine the cost of your cleaning services? A: The cost of our cleaning services is based on several factors, including the size of the area, the type of cleaning required, and the frequency of service. We provide customized quotes to ensure you get the best value for your specific needs.

Q: Is there a minimum charge for your services? A: Yes, we have a minimum charge of $150 for our cleaning services. This ensures that we can provide high-quality service and cover our operational costs.

Q: How do you handle payments? A: We accept payments through our secure online booking system. For new clients, we pre-authorize the amount for a deep clean and a show-up fee to ensure funds are available. Final charges are processed after the service is completed.

Booking and Scheduling

Q: How can I book a cleaning service? A: You can easily book a cleaning service through our online booking system. Simply choose the type of service you need, select a date and time, and complete the booking process.

Q: Can I schedule recurring cleaning services? A: Yes, you can schedule recurring cleaning services on a weekly, bi-weekly, or monthly basis. Our online booking system allows you to set up a schedule that fits your needs.

Q: What areas do you serve? A: We provide cleaning services in Charlotte, NC, and New York, NY. We cater to small offices, retail stores, nightclubs, and educational institutions within these areas.

Policies and Guarantees

Q: What is your cancellation policy? A: We understand that plans can change. If you need to cancel or reschedule your appointment, please contact us at least 24 hours in advance to avoid a cancellation fee.

Q: Do you offer a satisfaction guarantee? A: Yes, we stand by the quality of our services. If you are not satisfied with our cleaning, please let us know within 24 hours, and we will address any issues promptly.

Q: Are your cleaning products safe and eco-friendly? A: Yes, we use high-quality, eco-friendly cleaning products that are safe for your environment and effective in maintaining cleanliness.

Contact Us

Q: How can I contact Milan Solutions LLC? A: You can reach us via email at Tiffany@milanpowersolutions.com or call us at (609)300-4162. We are happy to answer any questions and assist you with your cleaning needs.